Thank you for choosing StreamTactic. We aim to provide a satisfying experience with our digital products. This Refund Policy explains the terms and conditions regarding refunds for purchases made on our website. By making a purchase, you agree to the refund terms outlined below.
Refund Eligibility
- Digital Products: Due to the nature of our digital goods delivered via Internet download, we generally do not offer refunds. However, we understand that exceptional circumstances may arise, and we assess refund requests on a case-by-case basis. Refund eligibility is subject to the terms outlined in our ‘Terms & Conditions.’
Refund Process
- If you believe you are eligible for a refund based on exceptional circumstances, please contact us at refund@streamtactic.com within 30 days of the original purchase. We will review your request in accordance with our ‘Terms & Conditions’ and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 days.
Exclusions
- Refunds are not available once the product has been successfully downloaded.
Connected Policies
- This Refund Policy is an integral part of our overall commitment to your privacy and satisfaction. Please refer to our ‘Terms & Conditions’ for detailed information about your rights and obligations when using our website and purchasing our products. Our ‘Privacy Policy’ outlines how we handle your personal information.
Contact Us
- If you have any questions about our Refund Policy or the refund process, please contact us at contact@streamtactic.com. We are here to assist you and ensure a satisfactory resolution.